Privacy Policy

Last Updated: March 10, 2026

At DoMax AI, we take your privacy seriously. This Privacy and Cookies Policy describes how we collect, use, and protect information on our website and through our multimodal AI content creation services.

Our Commitment

The personal data we collect is never used for AI model training, never sold to third parties, and never used for advertising or any commercial purposes unauthorized by you.

1. Information We Collect

We collect information to operate, maintain, and improve our services:

Usage and Technical Data

Features you use, content you interact with (e.g., images, videos, summaries), timestamps, and click behavior. We also collect browser type, operating system, IP address, and device identifiers to ensure security and performance.

Account and Volunteered Info

Email address, nickname, and billing information provided during sign-up or interaction. You do not have to share this, but it may be required to access certain premium features.

Project Content (Uploaded Files & Inputs)

When using DoMax AI, you may upload files, provide links, or input text. These data are used exclusively to process your requests and provide service functionality.

2. How We Use Your Information

In addition to providing our core services, we use your information to:

  • Maintain and optimize the performance of our Site and Services.
  • Respond to your technical support or customer service inquiries.
  • Send you requested product or service information, including marketing communications (if opted-in).
  • Protect our Site against fraud, abuse, or unlawful activity.

3. Information Sharing and Disclosure

We may share your information with trusted third parties to operate our platform:

  • Service Providers: Entities that help us host content, process payments, or send emails.
  • Corporate Affiliates: Subsidiaries or affiliates for operational support.
  • Legal Compliance: In response to legal processes (e.g., subpoenas) or to prevent physical or financial harm.
  • Business Transfers: In connection with a merger, sale, or acquisition of our assets.

4. Information Security and Retention

We implement robust measures to protect against unauthorized access, disclosure, or destruction of data. Our servers are protected by firewalls and are physically located in secure data facilities.

All collected data is stored securely using industry-standard encryption with strict internal access controls. While we strive to protect your data, no security system is perfect, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixel tags) to improve your experience. Types of cookies we use include:

Strictly Necessary: Required for site operation (e.g., logging into secure areas).

Analytical/Performance: Allow us to count visitors and see how they move around the site to improve functionality.

Functionality: Recognize you when you return and remember your preferences.

Targeting/Advertising: Record your visit to make our site and displayed advertising more relevant to your interests.

You can disable cookies in your browser settings, though some features of DoMax AI may become inoperable.

6. International Transfers

Data we collect may be stored on servers located in the United States or other territories. By using our Services, you acknowledge that your personal information may be transferred to countries that offer different levels of data protection.

7. Your Rights and Choices

We empower you with full control over your personal data. Depending on your location (e.g., EU or Australia), you have the right to:

  • Request access to copies of your personal information.
  • Update, correct, or delete your data at any time.
  • Opt-out of any marketing communications.
  • Opt-out of data usage for tailored advertising.

To exercise these rights, please email us at support@domaxai.com.

8. Children's Privacy

Our services are intended for a general audience and not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this policy or our privacy practices, please contact us:

DoMax AI Privacy Team

Website: https://domaxai.com

Email: support@domaxai.com